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West Devon Borough Council take your privacy seriously.
How we use your information
Information you provide will allow us to manage e-newsletter subscriptions. This data may be processed for the purposes of sending you relevant notifications and media.
How the law allows us to use your information
The legal basis for processing this data is consent.
If you use any of our social network pages or applications, we may receive information relating to your social network accounts. For instance:
For more information and for details about how you can control access to your social network profile, you should view the privacy policy and other guidance available on your social network’s website.
The legal basis for processing described for social media and blogs above is legitimate interest.
Length of time we keep your information
Your information will be kept for a maximum of five years following the date you cease to be a subscriber.
Sharing your information
We may use other third party service providers to provide certain data processing services for us (acting as our authorised data processors). Examples of authorised data processors could include fulfilment partners, IT solution providers, data analytics providers who process information on our behalf for the purposes outlined above. For example, we may use the services of third parties to personalise content, fulfil orders, deliver packages, send postal mail and emails, send text messages (SMS), provide marketing assistance, provide fraud checking services and provide customer services.
When acting as our authorised data processors, our service providers are required to only process data in accordance with our instructions, in line with this Policy, and are subject to appropriate confidentiality and security obligations.
In addition to the specific disclosures of personal data set out in this section, we may also disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
Retention & Transferring of data outside the EU
We will at all times hold your information securely, in hard copy format, electronically or both. Your personal data will be kept secure by the Council and will be kept within the European Economic Union (EEU).
Where the Council uses a third party to store your personal data and it is stored outside the UK/EEU, the Council will ensure that appropriate safeguards are in place to keep your personal data secure.
Individual rights
You have a number of rights under the General Data Protection Regulations. These can be found on the ICO website
The Data Controller for your information
The Data Controller for information you provide for this service is
West Devon Borough Council
Kilworthy Park
Drake Road
Tavistock
PL19 0BZ
The Data Processors for your information
Your information may be provided to other organisations for processing in relation to this service. The Council has strict agreements in place with all Data Processors to ensure your information is protected.
West Devon Borough Council
Kilworthy Park
Drake Road
Tavistock
PL19 0BZ
Data Protection Officer
The Council has a duty to appoint a Data Protection Officer. The Council's nominated Data Protection Officer is Drew Powell.
If you have any queries, would like to exercise your rights or make a complaint, contact the Data Protection Officer by email to data.protection@swdevon.gov.uk or write to them at:
West Devon Borough Council
Kilworthy Park
Drake Road
Tavistock
PL19 0BZ
If you are not happy with how we have handled your complaint, you have the right to contact the Information Commissioner's Office to make a complaint about what we do with your information:
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
© West Devon Borough Council 2022